• The staff are very consistent, courteous and punctual and the site Supervisor always has things under control, which makes my role as Facility Manager easier every day. The security officers are well presented in uniform and they have a professional but friendly attitude. They do a great job.
    Toll
  • The staff at Bluestar Security are very friendly, very professional and very committed to their jobs. They go over and above in their duties by doing extra work which is not in their job description and they are able to adapt to any changes I may need at short notice.
    Linfox
  • Everyone at Bluestar is very approachable, very professional and always punctual. They are very proactive and always seeking to perform extra duties which are outside their normal duties and the management staff are very responsive to our needs.
    CitiPower
  • I just would like to thank everyone for the help over the last 2 days with our External Security Audit. The Auditor was very impressed with our Security standard and in particular the standard/commitment of our Bluestar Security Staff-Thank you and keep up the great work.
    Epworth Hospital
  • We are conscious of being supported by a service that is not only cost effective but one that provides us with a consistency of service. The team at Bluestar understands our environment and specific requirements. I am delighted to recommend Bluestar Security as our security provider of choice.
    King David Schools
  • The performance of your organisation during the recent dispute at Somerton was nothing short of exceptional. The manner in which your guards carried themselves during this dispute was incredible. Additionally, the provision of reports was always timely and accurate. Your supervisors showed exceptional leadership, as always. A great job, well done to you and the team!
    Toll Logistics
  • The actions taken by your security officer in relation to unauthorized intruders on our site ended in a positive result. It is pleasing for me to see the additional value added services being provided by Bluestar.
    Powercor
  • Bluestar Security’s Head Security Guard for My Centre Nerang and Helensvale Plaza has made managing the security issues at the two centres under my management streamlined. He is diligent and his reporting is accurate, informative and useful. Due to his leadership and his team’s diligence, I have seen a decrease in unwanted behavior and feedback from customers has been very positive. He is a pleasure to work with.
    My Centre Nerang & Helensvale Plaza
  • The Bluestar Security team were both professional and reliable in planning the crucial services required on the ground for our popular outdoor sculpture exhibition whereby 220,000 general public visit each year. We’d like to thank Bluestar Security for their services and commend the guards who worked with our site team for 3 weeks during the live event.
    Sculpture by the Sea
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Retail

Bluestar Security has extensive experience and a great understanding in providing security services to the retail sector. Our experience and services extend to shopping centres, major national retail outlets as well as department stores.

We currently provide security and loss prevention services to a range of shopping centres and we are a national provider of security services to major brand retail stores.  We have a strong working understanding of the nature of retail environments and further understand the need and importance to deploy high calibre personnel with a friendly and customer service approach to liaise with the relevant retail stakeholders as well as patrons and members of the general public.

Whilst providing a professional service, Bluestar Security is also proactive in developing and providing additional training to our security staff specific to the retail sector. In addition we also work with our clients to combine technology with our guarding services to reduce store losses and shrinkage.

The Bluestar Security service has solid foundations built upon years of experience across the shopping centre and retail store environments. At management level, our service delivery is well supported by highly qualified and credentialed personnel with senior retail management expertise including centre management experience.

Our Guarding services within the Retail Sector include;

  • Retail Officers
  • Control Room Operations
  • CCTV monitoring
  • Managing building systems
  • Concierge
  • Loss prevention
  • Access control
  • Shopping Centre patrols
  • Crowd Control for special events
  • System checks
  • Customer retail store greeters
  • Escorts
  • Alarm monitoring and response
  • Covert Operations
  • Loading Dock Management
  • Investigations