• The staff are very consistent, courteous and punctual and the site Supervisor always has things under control, which makes my role as Facility Manager easier every day. The security officers are well presented in uniform and they have a professional but friendly attitude. They do a great job.
    Toll
  • The staff at Bluestar Security are very friendly, very professional and very committed to their jobs. They go over and above in their duties by doing extra work which is not in their job description and they are able to adapt to any changes I may need at short notice.
    Linfox
  • Everyone at Bluestar is very approachable, very professional and always punctual. They are very proactive and always seeking to perform extra duties which are outside their normal duties and the management staff are very responsive to our needs.
    CitiPower
  • I just would like to thank everyone for the help over the last 2 days with our External Security Audit. The Auditor was very impressed with our Security standard and in particular the standard/commitment of our Bluestar Security Staff-Thank you and keep up the great work.
    Epworth Hospital
  • We are conscious of being supported by a service that is not only cost effective but one that provides us with a consistency of service. The team at Bluestar understands our environment and specific requirements. I am delighted to recommend Bluestar Security as our security provider of choice.
    King David Schools
  • The performance of your organisation during the recent dispute at Somerton was nothing short of exceptional. The manner in which your guards carried themselves during this dispute was incredible. Additionally, the provision of reports was always timely and accurate. Your supervisors showed exceptional leadership, as always. A great job, well done to you and the team!
    Toll Logistics
  • The actions taken by your security officer in relation to unauthorized intruders on our site ended in a positive result. It is pleasing for me to see the additional value added services being provided by Bluestar.
    Powercor
  • Bluestar Security’s Head Security Guard for My Centre Nerang and Helensvale Plaza has made managing the security issues at the two centres under my management streamlined. He is diligent and his reporting is accurate, informative and useful. Due to his leadership and his team’s diligence, I have seen a decrease in unwanted behavior and feedback from customers has been very positive. He is a pleasure to work with.
    My Centre Nerang & Helensvale Plaza
  • The Bluestar Security team were both professional and reliable in planning the crucial services required on the ground for our popular outdoor sculpture exhibition whereby 220,000 general public visit each year. We’d like to thank Bluestar Security for their services and commend the guards who worked with our site team for 3 weeks during the live event.
    Sculpture by the Sea
showhide

Quality, Safety and Environment

Quality Management System

AS/NZS ISO9001:2008
By pursuing and maintaining the industry’s most stringent benchmarked standards Bluestar customers are assured of a process approach to quality management.

The International Organization of Standards (ISO) 9001:2008 specifies requirements for organizations that need to demonstrate their ability to consistently provide services that meet customer and applicable regulatory requirements.

Occupational Health and Safety

AS/NZS 4801:2001
The provision of quality security services is not the only way that Bluestar Security assists its customers in mitigating their risk and minimizing their liability.

Bluestar Security has taken a pro-active step to help protect customers in the face of an increasingly dangerous world to provide “risk management” and “litigation management “for its customers under its AS/NZS 4801:2001 accreditation.

Safety is more than just a part of Bluestar Security’s services – it is one of the company’s core values.

Bluestar greatly values the health and safety of all of its employees and has developed a distinguished quality management safety program to ensure that basic safety behaviours are incorporated into the daily routines of all employees

Environment

AS/NZS ISO14001:2004
Bluestar Security recognises the need to ensure effective environmental management and is committed to operating in a manner which is environmentally responsible and sustainable. We also recognise the need to reduce water use, energy use and carbon emissions.

Wherever possible we will use electronic solutions to be responsive, cost effective and efficient with our resources.

Bluestar is considerate and support of organisational environmental policies of our clients and as such, we observe and assist to contribute to our clients’ environmental objectives, strategies, policies and procedures.